Outdoor Workshop Limited (we) are committed to protecting and respecting your privacy.

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What's in these terms?

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This policy, together with any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

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By visiting this website (Site), you are accepting and consenting to the practices described in this policy.

 

For the purpose of the General Data Protection Regulation 2016 and the Data Protection Act 2018 (Regulations), the data controller is Outdoor Workshop Limited, registered company number 13495364, based in England.

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Click on the links below to go straight to more information on each area:

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Information we collect from you

Uses made of the information

Disclosure of your information

Where we store your personal data

Your rights

Changes to our privacy policy

Contact

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Information we collect from you

 

We will collect and process the following categories of data about you:

• Information you give us. This is information about you that you give us by filling in forms on this Site, interacting with the Site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you sign up to our newsletter service, make an enquiry about our products and services or contact customer services. The information you give us might include your name, address, e-mail address and phone number, as well as preliminary information about your enquiry.

• Information we collect about you. This is information that we collect automatically about your visit during your time on the Site. It typically involves technical information and is often collected using small data files called “cookies”. This information helps us to provide you with a good experience when you browse the Site and also to indicate where the Site requires improvement. More information on how cookies work, what cookies we use and why can be found in our Cookie Policy.

• Information we receive from other sources. This is information that we receive about you if you use any other websites we work with. This also includes information that we receive from third parties, such as social media, advertising networks, technical services, analytics providers, and search information providers.

• Social Media platforms. We operate social media platforms. These platforms are, in most cases, located in countries outside of the EU. Where these countries are not considered to provide adequate protections under the Regulations, or where the platform-provider does not operate under the Privacy Shield framework (or similar arrangements), you will be asked to give your explicit consent to your data being processed at the time the data is collected. You will be free to withdraw your consent at any time, your personal contact data will be removed from the site once the enquiry has been processed.

• Analytics. Our Site uses Wix.com Analytics to collect information about how visitors use the Site. When we receive this data, it is anonymised.

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Uses made of the information

 

All information about you that we collect or receive, whether of a personal or technical nature, may be used by us in the following ways:

• To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us or to notify you of changes to our services;

• To provide you with information about other goods and services that we, or our selected partners, offer that are similar or relevant to those that you have already purchased or enquired about, such contact will only be made by email or phone from which you can opt out at any time;

• To administer the Site and for internal operations, including troubleshooting, system and security updates, data analysis, testing, research, statistical and survey purposes;

• To improve the Site to ensure that content is presented in the most effective manner for you and for your computer;

• To allow you to participate in interactive features of our services, when you choose to do so;

• As part of our efforts to keep the Site safe and secure;

• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

• To comply with our record keeping and information storage obligations (please see the “Where we store your personal data” section for more details).

 

 

Disclosure of your information

 

We may share your information with:

• Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;

• Analytics and search engine providers that assist us in the improvement and optimisation of the Site; and

• Third party support services, such as, but not limited to ecommerce platforms, customer relationship management and marketing systems.

 

 

Where we store your personal data

 

All information that you provide to us is stored in a secure, encrypted format.  We keep this information four our own records for up to 6 years following a purchase or 1 year for any other reason. We will take reasonable steps to protect your information in accordance with this policy, including (without limitation):

• Installing a secure firewall;

• Using anti-virus protection software;

• Encrypting data; and

• Carrying out regular back-ups.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Unfortunately, the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to the Site, and any such transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

 

Your rights

 

You have the following rights under law in respect of your personal information:

• The right to be informed about the collection and use of your personal information;

• The right of access to your information to verify the legality of our use of it;

• The right to request that inaccurate or incomplete information about you is rectified;

• The right to request the deletion or removal of your information where there is no further reason for us to use it (such as you have withdrawn your consent or we no longer have a contract with you);

• The right to restrict the use of your information;

• The right to obtain and reuse the information that we have about you for your own purposes;

• The right to object to certain uses (such as for marketing purposes); and

• The right not to be subject to a decision that has a legal effect on you that has been based on an automated decision.

 

Should you wish to exercise any of these rights, you may do so at any time by writing to us at the address given below.

 

If you would like to request the information we hold about you under a subject access request you can contact us by emailing hello@outdoorworkshop.co.uk or by post to 6 Southend, Grassmoor, Chesterfield, S42 5EY.

 

If you feel that your rights have been breached in any way, you should contact Outdoor Workshop Limited at the address given above or lodge an official complaint with the Information Commissioner’s Office via their website (https://ico.org.uk) or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire  SK9 5AF.

 

This Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow any of these links, you should note that the websites have their own privacy policies and you should check these policies before submitting any personal data to them.  We do not accept responsibility or liability for these websites or their content.

 

 

Changes to our privacy policy

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Any changes we make to our privacy policy in the future will be posted on this page.  Please check back frequently to see any updates or changes to our privacy policy.

 

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Contact

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Questions, comments and requests regarding this policy are welcomed and should be addressed to hello@outdoorworkshop.co.uk.

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